This Privacy Policy explains what personal information win88 collects from players in the Philippines, how that information is used, how it is kept secure, and what rights you have over your own data. Please read this page before registering an account.
The six core areas of our Privacy Policy — what we collect, how we use it, and how we protect it.
Win88 collects the information you provide during registration — including your name, date of birth, contact details, and a government-issued Philippine ID for verification — as well as technical data from your device and session activity on the platform.
Your information is used to verify your identity, process PHP deposits and withdrawals, manage your account, deliver platform features, detect fraud, and communicate important updates. Win88 does not use your data for purposes unrelated to running the platform.
Win88 applies SSL encryption on all connections and uses OTP verification for every login. Personal and financial data is stored on secured servers. Access to account data is restricted to authorised staff with a legitimate need as part of platform operations.
Win88 does not sell or rent your personal data to third parties. Data may be shared with trusted service providers who support platform operations — such as payment processors for PHP transactions — and only to the extent necessary for those specific purposes.
Win88 uses cookies and similar technologies to keep your session active, remember your preferences, and gather anonymised usage data that helps improve the platform. You can manage cookie settings in your browser, though some features may not work correctly without them.
Registered players can request access to their personal data, ask for corrections, or request deletion of their account information, subject to legal and operational obligations. Contact [email protected] to exercise any of these rights.
Win88 is committed to protecting the privacy of every player who uses the platform. This Privacy Policy applies to all personal information collected through win88.lt, the win88 mobile app, and any related communications between win88 and its registered players in the Philippines.
This policy should be read alongside the win88 Terms and Conditions. Together, they form the agreement between you and win88 when you register and use the platform. If you have questions about how your data is handled, the contact details at the end of this page will get you to the right team.
Win88 collects personal information in two main ways — information you provide directly and information gathered automatically when you use the platform.
Information you provide:
Information collected automatically:
| Category | Examples | Source |
|---|---|---|
| Identity | Full name, date of birth, Philippine ID | Provided by you during registration or KYC |
| Contact | Mobile number, email address | Provided by you during registration |
| Financial | GCash or Maya number, bank account details | Provided by you during deposit or withdrawal |
| Technical | IP address, device type, browser | Collected automatically when you access the platform |
| Usage | Games played, bets placed, pages visited | Collected automatically through platform activity |
| Communications | Support chat messages, emails | Provided by you when contacting support |
Win88 uses your personal information for the following purposes:
Win88 processes your personal data on the following legal bases:
Win88 does not sell, rent, or trade your personal information to any third party for marketing or other commercial purposes.
Your data may be shared with third parties in the following limited circumstances:
Where data is shared with any third party, win88 takes reasonable steps to ensure that the recipient handles the data securely and only for the specific purpose for which it was shared.
Win88 takes the security of your personal and financial data seriously. The following measures are in place to protect your information:
While win88 applies industry-standard security measures, no online platform can guarantee absolute security. You also have a role to play — keep your login credentials private, do not share your OTP with anyone, and contact support immediately if you suspect unauthorised access to your account.
Win88 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes described in this policy. When your account is closed, certain records — including transaction history and identity verification documents — may be retained for a longer period to meet legal, regulatory, or compliance obligations.
When data is no longer required for any legitimate purpose, win88 will securely delete or anonymise it in accordance with standard data management procedures.
As a registered player, you have the following rights in relation to your personal data held by win88:
To exercise any of these rights, contact the win88 support team at [email protected]. Win88 will respond to reasonable requests within a reasonable timeframe. Identity verification may be required before a request is processed to ensure the security of your account.
The win88 platform is strictly for players aged 21 and above. Win88 does not knowingly collect personal data from anyone under the age of 21. If win88 becomes aware that a minor has registered an account or provided personal data, that account will be closed immediately and any associated data will be deleted.
If you believe a minor has created an account on win88, please contact [email protected] so the matter can be investigated and resolved promptly.
Win88 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements to data handling practices. When a significant change is made, win88 will take reasonable steps to notify registered players — for example, through a notice on the platform or an email to the address on file.
The date of the most recent update is shown at the top of this page. Your continued use of the win88 platform after a policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, you can reach the win88 team at:
Email: [email protected]
Platform: Live chat available from within your win88 account, 24 hours a day.
For questions about your account settings, deposit or withdrawal records, or responsible gaming tools, you can also visit the FAQ page or the Responsible Gaming page.
A summary of what you can request and how to get in touch.
Ask for a copy of the personal data win88 holds about your account.
Request a correction if any personal information on file is inaccurate or outdated.
Ask for your data to be deleted, subject to legal retention requirements.
Tell us if you object to how specific data is being used, such as for non-essential communications.
Withdraw consent for any processing you previously agreed to, at any time.
Email [email protected] or use live chat inside your account to submit any data request.